Ulmer, Robert R. <br/><br/>
Effective Crisis Communication  Moving From Crisis To Opportunity 

 - 2007 
 -  Sage Publications/ Thousand Oaks 
<br/><br/><label>ISBN: </label>9781412914912 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis/ Emergency Management--Communication In Organizations