TY  - BOOK
AU  - Kiran,D.R.
TI  - Total Quality Management: Key Concepts and Case Studies
SN  - 9780128110355
AV  - TS156 K573 2017
PY  - 2017///]
CY  - Amsterdam, Boston
PB  - Elsevier
KW  - Total quality management
N1  - Minimal Level Cataloging Plus; Includes bibliographic references (pages 529-531) and index
ER  -