SERVICE MANAGEMENT OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY
FITZSIMMONS, JAMES A.
SERVICE MANAGEMENT OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY - 2ND/1998 - IRWIM MCGRAW-HILL/BOSTON
0070217602
SERVICE INDUSTRIES-MANAGEMENT.
SERVICE MANAGEMENT OPERATIONS, STRATEGY, AND INFORMATION TECHNOLOGY - 2ND/1998 - IRWIM MCGRAW-HILL/BOSTON
0070217602
SERVICE INDUSTRIES-MANAGEMENT.